System Administrator 2

Location: Ft. Meade, MD
Date Posted: 07-18-2018
System Administrator 2

This position requires an active TS/SCI with a polygraph clearance to be considered.
 
Position Description
 
  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provides support for the escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
 
Minimum Qualifications
 
  • Bachelor’s Degree in a technical discipline from an accredited college or university is required
    • 5 years of additional SA experience may be substituted for a degree
  • 10 years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required
or
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